Support World Live 2027

Support World Live Las Vegas 2027
From April 25, 2027 until April 29, 2027
(Please double-check the dates and location on the organizer below before attending.)

HDI Service & Support World 2027

HDI Service & Support World is the annual conference of HDI, the trusted home for IT service and support professionals, delivering training, certifications, research, events and expert guidance. The event brings together more than 1,000 service desk professionals, ITSM leaders and support innovators for keynote presentations, hands-on workshops, training and certification pathways, peer panels and networking.

The 2027 edition is scheduled for April 25-29, 2027, at Caesars Palace in Las Vegas, Nevada.

Conference highlights

  • Conference dates: April 25-29, 2027
  • Venue: Caesars Palace, Las Vegas, Nevada
  • 60+ sessions and case studies, 50+ speakers, 3 keynotes
  • Learning tracks on IT Service & Support and IT Service Management
  • Topics include AI in action, service portals, ITIL, experience level agreements (XLAs) and enterprise service management

Register for entry or booths

Please register at the organizer website of Support World Live

Venue Map and Hotels Around

Las Vegas - Caesars Palace Las Vegas, Nevada, United States