HDI EXPERIENCE Conference & Expo
HDI Brasil | Capacitação de profissionais de TI em serviços
HDI Training and Courses. Explore our training and courses. No matter what your sector. Smarter service, Better Business. Courses and training. IN-COMPANY WORKSHOPS. BOOKS & GUIDES. What others say about us. Subscribe to Our Electronic Magazine. The Customer Experience Officer (CXO) is a key role in the organization. Improve your customer experience by turning suppliers into partners.
Supporting the HDI community in this time of difficulty.
It was very informative for my co-workers and for the management team. This gave them a better understanding of the skills and activities to be developed.
Director of the Support Department (DITICCourt of Justice of the State of Rio Grande do Sul).
"Great training! Excellent teaching and very productive! The instructor's interaction with the class was the most important factor in the score. Thank you Kid!! :)".
The course brings an extremely modern and applicable vision of service delivery. We study topics such as Finance, ROI, TCO and People Management. We also learn about Marketing for Service Centers, how to build a team of customers-focused people, and scaling. "I recommend!".
HDI is the leader in technical support with exclusive research and strategies for each industry segment. Innovative content from experts worldwide, exclusive research, as well as strategies for your support center, HDI will help you become an expert.
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Venue Map and Hotels Around
Suzano - Club Med Lake Paradise, São Paulo, Brazil Suzano - Club Med Lake Paradise, São Paulo, Brazil
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