The hotel was beautiful from the moment you drove up and walked into the lobby. The staff was extremely helpful, efficient and friendly. We paid a little extra to stay on the club floor to take advantage of the lounge for breakfast and cocktail hour at nite. The view was amazing from this lounge. Although rooms were small, as to be expected in Hong Kong, they are very clean and efficient and beds/pillows were quite comfortable. Their pool was heated and we were able to swim in it regardless how cool it got. There was a connecting mall which was nice to stroll around in and a breezeway connecting to the train station. The free shuttle bus to Tsim Tsa Tiu was very convenient. It was nice to have the hotel a little away from the busy streets which made it inviting to come back to the hotel at the end of each day. The only negative, restaurants were a little expensive but there were plenty of places to eat outside of the hotel.